Privacy Policy
This Privacy Policy explains how YUNORA NARRATIVE ROOTS PRIVATE LIMITED, operating Kathashaala, collects, uses, stores, shares, and protects information when you use the Kathashaala website, mobile application, and related services.
By using Kathashaala, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please discontinue use of the platform.
1. Company and contact details
Kathashaala is operated by YUNORA NARRATIVE ROOTS PRIVATE LIMITED. Questions, privacy requests, or complaints may be sent to support@kathashaala.in.
2. Information we collect
- Account information such as name, email address, phone number, profile image, display name, age, date of birth, and login details.
- Content data such as stories, chapters, titles, descriptions, comments, likes, ratings, reports, and support messages.
- Usage and technical data such as device type, browser, operating system, app version, IP address, crash data, and feature usage.
- Transaction and subscription records needed to confirm purchases, payouts, coins, and support requests.
- Communication details when you contact support or submit legal, payment, abuse, or copyright complaints.
3. Why we process your information
- To create and secure accounts.
- To publish and deliver stories, chapters, communities, comments, and subscriptions.
- To enforce platform rules, content moderation, abuse prevention, and fraud checks.
- To provide support, payment verification, refunds, and grievance handling.
- To improve product performance, features, and reliability.
- To comply with legal obligations and protect our rights.
4. Data sharing
We may share information with service providers needed to operate hosting, analytics, notifications, storage, and payments; with legal authorities when required by law; and with internal support, moderation, or investigation teams when needed to resolve safety, abuse, or payment issues.
5. Security and retention
We use reasonable technical and organizational safeguards to protect account and content data. Information is retained only for as long as needed to operate the service, meet legal obligations, resolve disputes, or enforce platform policies.
6. Children and age limits
Kathashaala is not intended for children under 13. Users between 13 and 17 may use limited features under parental or guardian supervision. Publishing, subscriptions, monetization, or payouts are restricted to adults where required by law and policy.
7. Your rights
You may request access, correction, deletion, or support regarding your data by contacting support@kathashaala.in.
8. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date shown above.